This is a hard one to answer. It depends on my current workload, the complexity and the urgency of the job. Some can be turned around in a day but most take 2-5 days.

I’m afraid that won’t be possible, I’m sorry. Since we moved from Long Rock Industrial Estate to our home-based workshop, we no longer have a safe waiting area. The machines in our workshop emit laser radiation, which can be extremely dangerous. We hope you understand our concerns. However, you are more than welcome to come and pick up any jobs that were agreed upon later in the day.

You will be prompted to attach an image document to your order while ordering, this will then send us a copy of the image to use. Alternatively, you can send the artwork to us as an email attachment to paul@engraveexpress.co.uk

Artwork should be provided in an EPS Outline Vector format in order to achieve a crisp, clean image.

We do not currently ship outside the UK.

If you cannot supply it to us in the format we require, our graphics design team can help. Sometimes we need to charge additionally for this service, which may increase the time it takes for us to complete your order.

This would depend on the material, shape and value of the item. Any products supplied by the customer waives the right to any form of reimbursement in the unlikely event something was to go wrong.

We aim to complete orders on a 5-7 working day basis so long as all artwork and wording are complete and that we have the items you require in stock. We urge customers to plan in advance to avoid disappointment. For online orders we offer a next-day delivery service, this however relates to ‘next day in terms of ‘the day after the order is complete’ therefore please plan well in advance. We always endeavor to meet our customer’s event dates so if you require your order urgently, please contact us as we may be able to complete your order within a short time frame.

So long as we have the font on file, you can have it. If you have your own specific font, we will ask you to send it to us, in a True Type font file, so we can download it and use it. Etching and laser engraving give a clear finish, meaning the majority of fonts will be suitable. Traditional engraving still has a beautiful, high-quality finish, but some fonts work better than others so please be aware of this. We will let you know if we feel the font you have chosen is unsuitable.

There are a couple of options depending on what the award is. For example, we can add bases to trophies to create a tiered effect (like a wedding cake) to allow you more space to add numerous names in the years to come. As another example, for shields, when all the small record shields have been used we can move older years to the back of the shield and add new ones to the front and keep rotating each year until there is no more space on the shield. If we cannot fit any more etching engraving onto the award you have, we have a fantastic selection for you to then start anew. Please email us to discuss your options or browse through the pages on our website.

Both commemorative plaques and memorial plaques serve to remember and honor individuals or events. The primary difference lies in their specific purposes:

1. **Commemorative Plaques:** These are typically designed to celebrate or recognise significant events, places, or achievements. They might be installed at historical sites, buildings, or landmarks. While they can honor individuals, their primary focus is often broader, highlighting important moments or milestones.

2. **Memorial Plaques:** These are more personal and focus specifically on remembering an individual, usually someone who has passed away. They are often engraved with the name of the deceased and their date of birth. Memorial plaques serve as a tribute to a person’s life and are usually placed in locations of significance to the deceased or their loved ones.
In essence, while both types of plaques serve commemorative purposes, memorial plaques have a more personal and individual-centered focus, while commemorative plaques often celebrate broader themes, events, or achievements.